Terms and Conditions

Members

For Members

These terms of use form part of the collective agreement between Club Connect (hereinafter referred to as “The Platform”) and its Subscribers (hereinafter referred to as “members”). Club Connect, subject to the provisions of this paragraph, may amend the Terms and Condition at its sole discretion at any time. The most recent version of the Terms and Conditions (as may be amended by Club Connect from time to time) will be available:

(i) On the Club Connect membership portal, and/ or

(ii) On the Club Connect Newsletter to members

Both modes of notification constitute adequate notice of any further amendment to the collective Agreement and Members are bound by the terms therein.

Definition

Club Connect:

The provider of the platform in which the merchant and customer do business.

Merchant:

The business that is offering a service or product at a discounted rate.

Subscriber:

The person who buys the discounted services or product of the merchant by generating a coupon code on the Club Connect website.

Merchant offering:

This is the service or product that is being offered by the merchant and which is being displayed on the Club Connect website.

Discount Offered:

Is the discount in percentage or naira value that the merchant is offering on the Club Connect website.

Number of visits:

This is the number of times a customer can visit and use a merchant’s services in a month.

Redeem Coupon:

This is the Coupon that the customer will present to be redeemed by the merchant.

1. Coupon Code
  1. Club Connect is authorized to promote and display discounted services and products on Merchants behalf subject to terms and conditions of this agreement. The Coupon code will evidence the Merchant Offering and will be sent to the customer electronically. The customer will then redeem the discounted coupon with the Merchant by presenting the coupon in paper or electronic form. Upon redeeming the coupon, the merchant will receive payment from the customer which will reflect the discount applied to the services or product.
  2. To access discounts at merchant’s businesses, the member will have to present the coupon code to the merchant
  3. The subscriber will have to be a Club Connect Member to be able to generate a coupon code
  4. The coupon code is only an access to discount and does not represent payment for services/ products
2. Subscription
  1. The subscriber will have to pay an annual subscription fee of ₦12,000.00 (Twelve Thousand Naira) to have access to Club Connect deals
  2. If the customer decides not to make an annual subscription, he/she can still have access to Club Connect deals by paying ₦1,000.00 each time they want to get a coupon code.
  3. Subscription fee is non-refundable.
3. Payment
  1. Customer will make payment for goods and services to the merchant directly.
  2. The payment will reflect the discount once the discount code has been redeemed.
  3. A discount code cannot be used twice.
  4. A discount code is not transferable.
4. Number of Visits
  1. The number of visits will be determined by the merchant, but the minimum required is two (2) visits every month
  2. The validity of a coupon code is subject to the merchant’s terms, the maximum validity is one (1) month.
Merchants

For Merchants

These Terms and Conditions for Club Connect Merchants govern and are incorporated into the Collective Agreement between Club Connect and its Merchants . Club Connect, subject to the provisions of this paragraph, may amend the Terms and Conditions in its sole discretion and at any time. The most recent version of the Terms and Conditions (as may be amended by Club Connect from time to time) will be available:

(i) On the Club Connect Merchant portal, and/ or

(ii) On the Club Connect Merchant Newsletter

Both modes of notification constitute adequate notice of any further amendment to the collective Agreement and Merchants are bound by the terms therein.

Definition

Club Connect:

The provider of the platform in which the merchant and customer do business.

Merchant:

The business that is offering a service or product at a discounted rate.

Subscriber:

The person who buys the discounted services or product of the merchant by generating a coupon code on the Club Connect website.

Merchant offering:

This is the service or product that is being offered by the merchant and which is being displayed on the Club Connect website.

Discount Offered:

Is the discount in percentage or naira value that the merchant is offering on the Club Connect website.

Number of visits:

This is the number of times a customer can visit and use a merchant’s services in a month.

Redeem Coupon:

This is the Coupon that the customer will present to be redeemed by the merchant.

1. Coupon Code
  1. Club Connect is authorized to promote and display discounted services and products on Merchant’s behalf subject to terms and conditions of this agreement. The Coupon code will evidence the Merchant Offering and will be sent to the subscriber electronically. The subscriber will then redeem the discounted coupon with the Merchant by presenting the coupon in paper or electronic form. Upon redeeming the coupon, the merchant will receive payment from the subscriber which will reflect the discount applied to the services or product
  2. Club Connect is authorized to promote the discounted services of the merchant on other platforms which includes Connect Nigeria web portal, and social media pages
  3. For appointment-based Merchant Offerings, Club Connect may require that the Merchant provide Club Connect with a calendar which will be communicated to customers on the web portal.
2. Unique Deals
  1. The deals found on Club Connect shall be exclusive to the Club Connect platform and are not to be brokered by Merchant on any third-party platform
  2. In a situation where it is found that a Merchant’s Deal is not exclusive and can be found somewhere else, Club Connect will deactivate the defaulting merchant from its platform. To be reactivated, the merchant will pay a fine of ₦100,000.00 (One hundred thousand naira).
3. Merchant Dashboard
  1. The Merchant will be provided with a dashboard where the Merchant will do the following;
    1. View his overall activity on Club Connect Web Portal.
    2. Upload his service or discount
    3. Accept new subscribers who have generated a coupon code to buy his services or products
    4. Provide requested discount to Subscriber upon receipt and verification of coupon code
4. Payment and Subscription
  1. Merchant will pay a subscription fee of ₦60,000.00 per annum
  2. Subscription fee is non-refundable.
  3. Merchants will receive payment for their services or products directly from the subscriber.
  4. Club Connect will not receive any payment in the form of commission from the merchant.
5. Number of Visits
  1. The merchant shall determine the number of visits a Club Connect user shall make in any calendar month
  2. The number of visits shall be minimum of 2 visits.
  3. Maximum validity period of a coupon code is one (1) month, however merchant may choose to fix a lesser duration in its own terms and conditions.
6. Cancellation of offer
  1. If a merchant wants to cancel the offer, he/ she shall cancel it from his/ her merchant backend.
  2. If subscribers have already indicated interest in the services/ product merchant is offering and a code has been generated, merchant will have to inform Club Connect promptly of cancellation so the club connect members can be timely notified of the merchant’s intention to cancel the offer.
  3. In any calendar month, the merchant is only entitled to a maximum of three (3) cancellations
7. Offer of service or product
  1. Under this agreement, the merchant is obliged to offer his/her services or product to the Club Connect Member at the discounted price
  2. The merchant will be in breach of this agreement if he declines to offer the services or product to the Club Connect Member at the discounted price.